In Romania delivery of orders is made by the courier company Cargus. In order to make sure of the integrity of the parcel, please check carefully the accompanying documents when you receive the parcel.
Method of payment
Payment is made by cash to the agent of the courier company at the time of the reception of the parcel.
For orders greater than 170 RON the delivery is free of charge. For orders smaller than 170 RON the fee of delivery is 17,00 RON, VAT included. These fees are applied only for deliveries in Romania.
Immediately after completion of the order, you will receive a confirmation message by e-mail. The delivery time is within 3 business days from the confirmation of the order.
According to regulation O.G. 130/2000, products bought from our online store can be returned within 10 business days from the reception. The return of products must be announced previously in an e-mail to the address firstname.lastname@example.org. The returned products must not be deteriorated, must be free of any signs of wearing and must be accompanied by the original invoice. Sending the products for replacement will be carried out within 3 business days from the reception of the original products and delivery expenses are borne by the client. If the client wants the reimbursement of the purchase price, than SC GRANIT IMPEX SRL returns you the purchase price of the products within 3 business days from the reception of these. For this reason, please specify to us your name, your bank account number (IBAN) and the bank where the account is opened. The amount returned will not include delivery fees.
If the products are returned because the client found some nonconformities at the reception of the products (item/color/size does not match the order or quality problems), all transport fees will be borne by GRANIT IMPEX.